Helpdesk apps for Shopify

Updated Aug 2026 · 12 months of data

Helpdesk apps pull email, chat, and social messages into one queue with the customer's order history attached. They replace a shared inbox once volume outgrows it. 215 of them are live on the App Store today.

Apps215
Reviews5,351
Avg rating4.6
Complaint share5.2%

Reviews gained, last 6 months942 total

138
178
159
158
166
143
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Top apps by reviewsRating · reviews

  • Tidio: AI Chatbot & Live Chat4.81,255
  • Redo4.9688
  • Gorgias: AI, Helpdesk & Chat4.3629
  • Willdesk: Live Chat&AI Chatbot4.8355
  • Chatway Live Chat & AI Chatbot4.9264

New in this nicheLaunched · rating

  • Copiwin SupportAUG5.01 reviews
  • Chililabs: AI Customer SupportJUL4.63 reviews
  • MailipyJUL5.01 reviews
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